Last updated: March 2026
Papasito Cigars (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit papasitocigars.com or shop.papasitocigars.com.
1. Information We Collect
We may collect the following types of information:
- Personal information — name, email address, and any details you provide when contacting us, placing an order, or signing up to our newsletter.
- Order information — billing address, shipping address, and payment details (processed securely via our payment provider — we do not store card details).
- Usage data — pages visited, time spent on site, browser type, and referring URLs, collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to enquiries and customer support requests
- Send our newsletter (only if you have opted in)
- Improve our website and user experience
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the site to function (e.g. shopping cart, login sessions).
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics). Data is anonymised.
- Marketing cookies — only used if you have given consent.
You can disable cookies in your browser settings, though this may affect site functionality.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and conducting our business (e.g. payment processors, shipping partners, email platforms), under strict confidentiality agreements.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Newsletter subscribers may unsubscribe at any time via the link in any email we send.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at the details below.
7. Third-Party Links
Our website may contain links to third-party sites (e.g. our social media profiles, online shop). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All transactions on our shop are encrypted via SSL.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Papasito Cigars
Email: hola@papasitocigars.com
Website: papasitocigars.com
We may update this Privacy Policy from time to time. The most current version will always be available on this page.