Frequently Asked
Questions

Yes, if you’re in Indonesia. Our cigars are sold through our online store at order.papasitocigars.com, which delivers within Indonesia. You pay when you place your order, before we dispatch it. You need to be 21 or over to buy.

A full box holds 20 cigars. The standard box is cardboard, and our hand-painted wooden collector’s box costs extra. You’ll find prices for both on our online store. If you run a venue or shop, those are also our recommended retail prices, and you can ask us for partner pricing.

No. Tobacco rules make sending cigars across borders difficult, so we only sell them within Indonesia, to customers and venues alike. Our merch is a different story and ships worldwide from the merch shop. If you run a venue in Indonesia and would like to stock Papasito, get in touch.

Bars, lounges and shops across Bali and the rest of Indonesia carry our cigars. The current list, with addresses, is on our stockists page.

Yes — every Papasito cigar is hand-rolled by skilled artisans in Jember, Java. Hand-rolling isn’t just tradition; it allows the roller to feel the tension of the filler, ensure an even draw, and produce a consistent burn that machine-made cigars simply cannot replicate. Each cigar is inspected before it leaves the factory.

Papasito was born in Bali, conceived to bring a premium cigar experience to the island’s world-class venues and lifestyle scene. Our cigars are crafted in Jember, East Java, Indonesia’s leading cigar tobacco region. The fertile volcanic soil and tropical climate produce leaves of exceptional quality, which our master rollers transform into the finished product.

Most premium cigars come from Cuba, Nicaragua, or the Dominican Republic. Papasito is something different — a genuinely premium product born out of Indonesia’s rich tobacco heritage, brought to life with a brand identity built for the modern luxury market.

• The tobacco: Havana-seed leaves grown in Jember’s volcanic soil — full character, none of the import markup
• The craft: Hand-rolled by experienced artisans with decades of tradition behind them
• The brand: Clean, confident, and designed to sit alongside the world’s best — not look out of place next to them
• The partnership model: We don’t just sell boxes. We work closely with each venue to ensure presentation, pricing, and the guest experience are right

We use Havana-seed tobacco grown in Jember, Indonesia’s leading cigar tobacco region. A cigar has three components, and we take all three seriously:

• Wrapper: The outermost leaf — either a Maduro (dark, fermented) or Natural Havana — which contributes significantly to aroma and the first impression of flavour
• Binder: A robust leaf that holds the filler together and influences burn consistency
• Filler: Aged long-leaf Havana-seed tobacco that forms the body of the cigar and defines its core flavour and strength

No short-filler, no homogenised tobacco leaf. Just the real thing.

We currently offer two cigars — each distinct in size, wrapper, and character, but both built to the same standard of quality.

Detail	Short King	Sugar Daddy
Ring Gauge	60	52
Length	110mm	140mm
Wrapper	Maduro Havana	Natural Havana
Strength	Medium to Full, a touch stronger	Medium to Full
Notes	Dark chocolate, espresso, roasted nuts, warm spice	Sweet cedar, creamy earth, smooth spice finish

Both the Short King and Sugar Daddy sit in the medium-to-full strength range. They have real presence and you’ll feel them, but neither is designed to overwhelm. For someone who smokes occasionally or is newer to cigars, we’d suggest starting with the Sugar Daddy: its Natural Havana wrapper delivers a smoother, more approachable experience. The Short King’s Maduro wrapper makes it a touch stronger, with a deeper, richer profile suited to those who prefer more body and strength.

Cigars are a living product — they breathe, age, and change over time. To keep them at their best, store in a humidor at:

• Humidity: 65–72% relative humidity
• Temperature: 18–21°C

These conditions preserve the natural oils in the tobacco leaves, which is what keeps the wrapper supple, the draw open, and the flavour complex. Too dry and the wrapper will crack and the smoke will turn harsh. Too humid and the cigar will burn unevenly and may develop mould. If your cigars have been in transit or exposed to dry conditions, give them a day or two to rest in the humidor before smoking.

Yes. We work with a carefully selected network of venues and retailers across Bali and the rest of Indonesia. We’re selective about who we partner with. Papasito is positioned as a premium product, and we want to ensure it’s presented and sold in environments that reflect that.

We typically work with:

• Luxury hotels and resorts
• Beach clubs and upscale cocktail bars
• Villa management companies
• Cigar lounges
• Lifestyle-focused retailers

Partners stock Papasito on consignment and pay monthly for what they’ve sold, with no minimum order.

If you think your venue is a good fit, we’d love to hear from you. Get in touch here. We normally reply within a day.

Yes. Presentation matters, and a cigar sitting loose on a shelf doesn’t do justice to the product — or your venue. We offer a branded Papasito countertop humidor on a rent-to-own basis, which keeps your initial investment low while ensuring the cigars are stored correctly and displayed in a way that feels premium. It also acts as a conversation piece — guests notice it.

We keep the process straightforward for our partners:

• Payment: You stock Papasito on consignment and pay monthly for what you’ve sold. There’s no minimum on your first order or on reorders
• Delivery: Free to partner venues in Bali, with orders arriving the same day or within 3 days. Elsewhere in Indonesia, delivery takes 3 to 7 days and the cost is calculated at checkout
• Returns: You can return unsold stock in good condition. Damaged goods can come back within 15 days of receipt; just send us a photo and we’ll sort it
• Reorders: Reorder through our partner portal. We’ll check in regularly to make sure you never run out, and we aim to turn reorders around quickly
• Compliance: Venues are responsible for their own licences and for selling only to adults 21 and over

We’re easy to reach and respond promptly. The fastest way to get a reply is via WhatsApp — especially for wholesale and partnership enquiries.

• Contact form: papasitocigars.com/contact
• WhatsApp: +62 821 3114 811
• Email: hola@papasitocigars.com
• Instagram: @papasitocigar